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cti1
- 本文通过对市级电信企业面临的困境与机遇的思考,在客户概要管理的基础上强调了客户投诉管理的重要性。投诉调度流程完善协作级CRM的CTI呼叫中心地位,从而应对充分竞争环境的挑战,完善客户质量,提升服务响应速度与水平。-Based on municipal telecommunications enterprises are facing difficulties and opportunities of thinking, in summary management clients on the b
CRM
- 电信CRM系统文档-Telecom CRM system documentation
CRM
- Csharp编写的基于CRM的客户关系管理软件,商业软件,已经有好多商业客户,功能强大-Csharp prepared based CRM customer relationship management software, business software, has a lot of business customers, powerful