需收集的客戶資訊

購買軟體目的、動機(新購、換軟體、參考)

確認需哪些軟體(STK.MRP.ACT.TRD)

客戶產業別、最終產品、工廠分點、使用人數

有無電腦化、網路架構為何

找到決策者

瞭解購買預算、導入時間

瞭解有無其他競爭廠商(擬定下步決策)

瞭解客戶之流程(以我們的流程為主慢慢推敲)

-Need to purchase software to collect customer information intent, motive (new purchase, exchange software, reference) to confirm what the software needed (STK.MRP.ACT.TRD) customer industries do not, the final product, the factory points, use the number of people without computerized network Road architecture is to find policymakers understand the buying budget, the import time to understand whether the other competitors (developed the next step decision-making) to understand customer process (as we gradually refined the process-based)