办公自动化（OA）是面向组织的日常运作和管理，员工及管理者使用频率最高的应用系统，自1985年国内召开第一次办公自动化规划会议以来，OA在应用内容的深度与广度、IT技术运用等方面都有了新的变化和发展，并成为组织不可缺的核心应用系统。主要推行一种无纸化办公模式。(Office automation (OA) is an organization's day-to-day operations and management, staff and managers use frequency is highest application system, since 1985, the domestic first office automation planning meeting, OA in depth and breadth of content, IT had the new change in such aspects as technology and development, and become the organization is the core application system. The main implementation of a paperless office model.)