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cti1
- 本文通过对市级电信企业面临的困境与机遇的思考，在客户概要管理的基础上强调了客户投诉管理的重要性。投诉调度流程完善协作级CRM的CTI呼叫中心地位，从而应对充分竞争环境的挑战，完善客户质量，提升服务响应速度与水平。-Based on municipal telecommunications enterprises are facing difficulties and opportunities of thinking, in summary management clients on the b
Crime-File
- Crime File System is a system used to report crimes. This project will be done using VB 6.0 as front end, and MS Access as back end. It can used to report crime. This project is mainly useful for police stations. This system will help to manage all t
callcenter-process
- 呼入中心工作处理流程介绍了呼入中心的客户咨询受理流程、客户投诉申告受理流程、业务受理流程-Call center work process introduces incoming center customer consultation process, customer complaint complaint handling process, the admissibility of business process
src
- 简单的几个java程序，是讲诉入门和简单数组和继承等知识-A few simple java program, about the complaint entry and simple arrays and inheritance of knowledge
deforg
- 一个非常好讲诉去雾相关知识的论文 建议有兴趣的可以-A very good knowledge of defogging complaint about the papers suggest are interested can take a look
201202262335191304
- 次传记讲诉了李鸿章从小到大的成长经历，以及他的仕途命运。-Biography of Li' s second complaint about the upbringing of small to large, as well as the fate of his career.